I am a heavy user of my computer, plus I am a JAWS and Fusion user. Not only am I active in my community, but I run a small business. Before I learned of Web Friendly Help and Casey Mathews, I struggled to get tech support help that was dependable and really knew what they were doing.
At first, I was dubious about the value of automatically paying a monthly fee for his services, even though it was a small fee. But I now would not even consider stopping it. When you find that talented computer experts can charge big bucks for an hour of their time, Casey is a real bargain, even if I only occasionally need his help. These days, we interact more than once a month!
I occasionally run into a big problem. When that happens, he will promptly find a time to remote into my computer. He has already efficiently solved several such problems. When this happens, it’s as if he is sitting at my computer. What has proven just as valuable is this. I can send him an email with a list of questions and he promptly answers back. Many of my questions are about what key combination lets me do things I didn’t know you could do or do them far faster. I’m convinced that working with Casey has increasingly made me a more competent and productive computer user.
I recommend Web Friendly Help to anyone with computer problems. But I particularly recommend Casey to anyone who has screen-reading software on their computer
I really enjoy working with Casey. He is clearing up my computer, big time.
He is such a patient man, and he doesn’t make me feel stupid. What a brilliant mand he is on the computer. He took over my computer remotely and the way he is able to move on the keyboard is fascinating.
OMG! How wonderful! Thanks so much. Several people wrote to me with varying instructions but nothing so simple and none until this worked.
Thanks again. You made my whole day brighter.