Request Files From Anyone Via Dropbox

I have found the following information immensely helpful whenever I want to get someone to send me a file that is too big for email. The below information is taken directly from Dropbox help. The information has been edited so that directions correspond to screen reader functionality, but magnification users will also find it helpful. I hope you find it useful!


Collect Files from People with a Dropbox File Request

Use file requests to collect and receive files from anyone, right in your Dropbox account. With file requests:

  • Anyone can send you a file, whether they have a Dropbox account or not
  • All the files you collect are automatically organized into a single Dropbox folder
  • People who upload files to your file request cannot access your Dropbox. Only you can view files uploaded by others, unless you decide to share them

Need to get started with Dropbox?

Create a File Request

  1. Sign in to If you don’t yet have a Dropbox account, get a Dropbox account now.
  2. Click Files, or navigate to the Files link near the top of the page.
  3. Click Request Files. For screen reader users the Request Files button is at the bottom of the page.
  4. Give your request a name.
  5. If you’d like to change the folder’s location, use the Change button, and choose a folder from the list.
  6. If you’re a Dropbox Professional or Business customer, you can add a deadline for these submissions. Use the Set Deadline checkbox to do this. You can also Allow late uploads and choose a timeframe.
  7. Click on, or tab to, the Next button.
  8. You can use the Copy button to copy the File Request link and send it to anyone you want to request files from.
  9. Or you can enter emails of the people you need files from and send the file request directly from Dropbox.
  10. Hit the Done button to complete your file request.

You’ll receive an email whenever people upload files to your file request.

Note: By default, the uploaded files are private. You can share the uploaded files by selecting a shared folder or by sending a link to the files.

If you want to change your file request once it’s created, follow these steps:

  1. Sign in to
  2. Navigate to the files link.
  3. Use the File Requests link near the top of the page.
  4. Click the (ellipsis) icon. Screen reader users will have a more menu option near or just below each file request.
  5. Fill in both of the following edit boxes: What are you requesting? and Where should these files go in your Dropbox?
  6. Look for a Save button.

How to Close a File Request

You can close a file request when you’d like to stop receiving files. Once a file request is closed, people with an invitation link can’t upload files to your Dropbox.

  1. Sign in to
  2. Go to Files.
  3. Go to File requests.
  4. Go to the (ellipsis) icon, AKA More, for screen reader users.
  5. Find the Close Request
  6. View your closed file requests from the Closed

Note: You can reopen a closed file request from here if you want to.

Do file requests take up space in my Dropbox account?

All files collected for a file request will take up space in your Dropbox account. To ensure that you can accept the files that you’re requesting, check how much space you have in your account.

Note: You need enough space in your Dropbox account to receive the files sent through a file request. If you don’t, the people you invite to upload files will receive an error that your Dropbox account doesn’t have enough space.

If you’re a Dropbox Business admin, learn how to manage file requests for your Dropbox Business team.

We’re done!

I really hope that was helpful and useful for you. It sure has made my job much easier when I’ve had to get files from people. What makes this great for me is the person that I need the file from doesn’t need a Dropbox account. They only need to upload the files through the web form.

Until next time…


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